Questions

Within one business day of the requirement arriving — usually a short list of two to five furnished apartments, each with the all-in monthly rate, distance to your site, what’s included, and photos of the actual unit.

Monday to Friday, US Eastern time, excluding federal holidays. A requirement sent Tuesday afternoon has options by Wednesday afternoon; one sent Friday evening has them Monday.

No fixed one. Most placements run from around two weeks upward; under that, a hotel is often genuinely the better tool and we’ll say so.

Yes, by email, on the terms agreed before move-in. Extensions are the norm, not the exception, so the mechanics are settled up front rather than negotiated mid-stay.

Early-exit terms are agreed in writing before move-in, per unit — notice period and any wind-down cost stated on the option sheet. When the assignment is cut short, the housing ends with it on those terms.

Your named cohauz contact — one person with a direct email and phone, who coordinates the building’s maintenance and follows it to done. There is a written escalation path behind them.

Yes. Rotations and roster changes are handled on our side without touching the contract — send the name change and the unit carries on.

Furniture, a full kitchen with cookware and dishes, linens, towels and starter supplies, utilities and Wi-Fi live, and keys, parking and Wi-Fi details sorted before anyone lands.

One monthly invoice per requirement, itemised by unit, with PO number and cost-centre fields. Net 30 on approved credit; ACH, card or check.

No. No sourcing, placement, application or booking fees, and the rate doesn’t change after you accept the option sheet.

Yes — where it applies, it’s calculated for the stay and shown as its own line on the invoice. On longer stays it’s reduced or exempt in most jurisdictions.

Yes. A certificate of insurance is issued on request, naming your company as certificate holder, matched to your vendor policy’s wording where required.